Air conditioning FAQs
Got a question about air conditioning? Take a look at our FAQs to find out more
- Air conditioning
- Air conditioning installation
- Air conditioning maintenance
- Air Conditioning Repair
- Air conditioning servicing
- D-Air
- Ductwork
- Health benefits
- LG CT Air Conditioning Ceiling Cassettes
- LG PCSQ Air Conditioner
- LG UVR Air Conditioning system
- Ventilation
Recognizing when your air conditioning system requires repair is crucial to maintaining its performance and preventing further damage. Common signs to watch out for include reduced cooling or heating efficiency, unusual noises coming from the system, and visible malfunctions. If you notice any of these indicators, it is advisable to seek professional assistance promptly. Our team can diagnose the issue and recommend the necessary repairs to ensure your air conditioning system operates at its best, keeping your indoor environment comfortable and efficient.
We maintain a well-stocked inventory of common spare parts to facilitate efficient and timely repairs. This means that for many routine air conditioning problems, we have the necessary parts readily available to get your system up and running quickly. However, in some cases where specific or less common parts are needed, we may need to order them to ensure the proper repair of your system.
Yes, a consultation and diagnostic assessment are essential steps in our repair process. These initial assessments allow us to thoroughly understand the scope of the repair work required. By identifying the root cause of the issue, we can provide you with an accurate estimate for the necessary repairs. This ensures that we address the problem comprehensively, leading to lasting solutions and the restoration of your indoor comfort.
Our team of expert engineers is well-equipped to handle a wide range of air conditioning issues. Whether you’re dealing with refrigerant leaks, compressor problems, electrical faults, or any other malfunction, we have the knowledge and experience to diagnose and repair the issue effectively. Our commitment to high-quality service means that your air conditioning system will be in good hands.
At D-Air, we understand the urgency of emergency air conditioning repairs. We prioritize these requests and have a rapid response team in place to ensure we can address your emergency as quickly as possible. Our goal is to minimize downtime and discomfort, so you can count on us to be there when you need us most.
Scheduling an appointment with us is easy. You can contact our team directly via phone or email, and we’ll be delighted to assist you promptly. Your comfort is our priority.
Absolutely, our certified engineers have the expertise to service a wide range of leading air conditioning brands. We are well-versed in the intricacies of various systems, ensuring quality service regardless of the brand.
Yes, we provide emergency repair services to address unexpected breakdowns and malfunctions promptly. Our team is available to assist you when you need it most.
Our 39-point servicing covers a comprehensive inspection of your system to maintain its warranty and ensure smooth operation.
F-Gas leak detection checks are crucial to verify the safety and legality of your air conditioning system, ensuring it meets environmental standards.
A TM44 energy assessment is a mandatory requirement for air conditioning systems with a collective cooling capacity of 12kW or more. These assessments are conducted every five years to assess the energy efficiency of your system and ensure compliance with government regulations. The primary goal of a TM44 energy assessment is to identify areas where your air conditioning system can become more energy-efficient, reducing its environmental impact and operating costs.
By conducting regular TM44 energy assessments, you demonstrate your commitment to sustainability and environmental responsibility. It’s not just about compliance; it’s about taking proactive steps towards reducing your carbon footprint. These assessments provide valuable insights into your system’s performance, helping you make informed decisions about upgrades or modifications that can lead to long-term energy savings. Ultimately, a TM44 energy assessment is an essential tool for both environmental responsibility and cost-effective operation of your air conditioning system.
Regular servicing is a crucial aspect of ensuring the longevity and optimal performance of your air conditioning system. We recommend scheduling a service at least once a year. During these routine check-ups, our expert technicians will thoroughly inspect your system, identifying any potential issues or wear and tear. This proactive approach allows us to address minor problems before they escalate, saving you from more extensive and costly repairs down the line.
Regular servicing also plays a significant role in maintaining the indoor air quality of your space. It helps remove dust, allergens, and contaminants that can accumulate in your system over time, contributing to a healthier living or working environment. Additionally, a well-maintained air conditioner operates more efficiently, which can result in lower energy bills. So, by investing in annual servicing, you not only ensure the longevity of your system but also enjoy improved air quality and energy savings.
Handling complex ductwork projects with specific technical requirements is where D-Air truly excels. Our seasoned design team thrives on tackling technical challenges, leveraging our advanced 3D modelling tools to create precise and technically sound ductwork designs. We engage in a thorough consultation process with developers to understand the technical specifications and operational demands of your project, ensuring the ductwork system is designed to meet those exact requirements.
During the installation phase, our highly skilled installers bring the meticulously designed ductwork to life, adhering to the technical specifications and industry standards. Our approach ensures a harmonious integration of the ductwork system with other mechanical and ventilation systems in your commercial space, delivering a solution that meets the technical, functional, and compliance requisites of your project.
Timely project completion is a critical aspect of our service delivery model at D-Air. From the onset, we establish clear timelines, milestones, and a comprehensive project plan in consultation with developers. Our dedicated project management teams maintain a close watch on the progress, ensuring that each phase of the project is advancing as per the stipulated schedule.
Additionally, our in-house manufacturing and trained installation teams work in a coordinated manner to ensure a swift transition from design to installation, mitigating any delays. Our collaborative approach with developers ensures open communication and prompt resolution of any challenges that may arise, ensuring your project stays on track and is completed within the agreed timeframe.
Every commercial setting has its unique set of challenges and requirements when it comes to ductwork systems. Our bespoke ductwork solutions are tailored to address the specific needs of different commercial spaces such as offices, shops, or educational buildings. The customisation extends from the design phase, where our in-house team crafts a ductwork system that aligns with the architectural and functional demands of your space, to the installation phase, ensuring a seamless integration with existing or planned ventilation systems.
Moreover, our innovative use of 3D modelling facilitates a collaborative approach, allowing developers to visualise the ductwork design, suggest modifications, and approve the final design before it transitions to the manufacturing phase. This ensures a high level of satisfaction and a ductwork system that harmoniously resonates with the operational demands of your commercial space.
Quality and compliance are the cornerstones of our service delivery at D-Air. Our in-house manufacturing processes are geared towards maintaining high-quality standards, ensuring each duct component is fabricated to meet the exact specifications of your project. We adhere to a stringent quality control protocol that scrutinises every aspect of the manufacturing and installation process, ensuring consistency and adherence to industry standards.
In terms of compliance, our ductwork installations are carried out in alignment with the DW144 and DW172 standards, ensuring a safe and compliant setup, particularly in kitchen extract systems. Our seasoned teams are well-versed with the regulatory landscape, ensuring that your ductwork system not only meets but exceeds the compliance benchmarks set by industry authorities.
At D-Air, the design and installation of ductwork systems commence with a thorough understanding of your project requirements and the unique characteristics of your commercial space. Our in-house design team utilises advanced 3D modelling techniques to create precise and bespoke ductwork designs that meet the specific needs of your project. This approach not only ensures accuracy but also provides a clear visual representation of the ductwork system before installation, facilitating any necessary adjustments or approvals.
The installation phase is handled by our highly trained and experienced installers, ensuring a seamless and professional execution. Adhering to industry standards, specifically DW144 and DW172 for kitchen extract, we ensure that the installation is compliant, safe, and optimised for performance. Our teams work closely with developers, ensuring that the project timelines and budgets are adhered to, delivering a ductwork system that seamlessly integrates with the overall ventilation infrastructure of your commercial space.
Compliance with health and safety standards is paramount in our service delivery. From the onset, our designs are crafted to adhere to the relevant industry and regulatory standards. Our installation team is rigorously trained to uphold safety protocols during the execution phase, ensuring a safe and compliant environment.
Post-installation, we provide the necessary documentation and guidelines to ensure ongoing compliance with health and safety standards. Our commitment to health and safety extends beyond project completion, as we offer support to ensure your ventilation system continues to operate safely and efficiently.
D-Air extends its ventilation services to a wide array of commercial spaces including offices, shops, educational buildings, and more. Our seasoned team has the expertise to handle the distinct ventilation requirements each type of commercial space presents.
Regardless of the sector, we uphold a high standard of quality, compliance, and client satisfaction. Our extensive portfolio showcases the breadth of our experience across various commercial sectors, establishing D-Air as a trusted partner for all your ventilation needs.
Absolutely. With over 25 years of experience in the industry, D-Air has garnered the expertise to tackle a diverse range of ventilation challenges. Our in-house design team thrives on crafting bespoke solutions that cater to the unique requirements and complexities your project may present.
Each project is approached with a fresh lens, ensuring a tailor-made solution that addresses the specific ventilation challenges at hand. We believe in a collaborative approach and engage closely with you throughout the process to ensure the final system meets your expectations and adheres to industry standards.
Energy efficiency is at the core of our design philosophy. Our bespoke ventilation solutions are engineered to optimise airflow and reduce energy consumption. By leveraging advanced technologies and materials, we aim to provide systems that minimise operational costs while maintaining a comfortable indoor environment.
Moreover, the integration of heating and air conditioning systems with the ventilation setup is done seamlessly to ensure there’s no energy wastage. Post-installation, we provide guidelines on how to maintain the system efficiently, and we’re always on hand to provide support to ensure the continued energy efficiency of the ventilation system.
At D-Air, the process begins with a thorough assessment of your project’s requirements. Our in-house design team collaborates closely with you to conceptualise a ventilation solution that aligns with the specific needs of your commercial space. Utilising advanced 3D modelling, we provide a visual blueprint to ensure all parties have a clear understanding of the design before moving forward.
Following the design phase, our seasoned professionals take the reins to bring the conceptualised ventilation system to life. Installation is carried out meticulously, adhering to industry standards and compliance requirements. Post-installation, we offer commissioning services to ensure the system operates optimally, providing the necessary documentation for compliance and operational guidelines.
While a majority of the contemporary models do, it’s always wise to meticulously review the features prior to finalising a purchase.
The general consensus is to have it serviced at least annually.
Indubitably! When in the market for one, always be on the lookout for units with commendable energy star ratings.
If neglected or improperly maintained, they might. It’s imperative to engage in routine inspections and thorough cleaning to prevent such occurrences.
Contrary to popular belief, air conditioning isn’t exclusive to hot climates. Even in seasons with temperate weather, air conditioning units can be pivotal in ensuring the indoor air remains of the highest quality.
The filters of the LG UVR Air Conditioning system need to be changed periodically, and the system should be cleaned regularly to ensure optimal performance. However, the system is designed for easy maintenance.
No, the LG UVR Air Conditioning system is easy to install, and installation typically takes only a few hours. It is important to have a professional install the system to ensure that it is installed correctly and works properly.
The LG UVR Air Conditioning system not only cools but also purifies the air. Traditional air conditioning systems only cool the air and rely on a single filter to capture pollutants.
The LG UVR Air Conditioning system purifies the air you breathe, reducing the risk of illness, reducing allergies and respiratory problems, and improving overall air quality. It is also energy-efficient, helping you save money on your electricity bill.
The LG UVR Air Conditioning system uses ultraviolet-C (UV-C) light and a three-stage filtration system to purify the air you breathe.
Yes, the LG PCSQ Air Conditioning unit is designed for easy maintenance, with washable filters and a self-cleaning function to keep it running smoothly.
Yes, the LG PCSQ Air Conditioning unit is designed to provide efficient cooling for large spaces, making it suitable for commercial use.
The Smart ThinQ app allows you to control your LG PCSQ Air Conditioning system from your smartphone or tablet, giving you convenient access to temperature control, timer settings, and energy monitoring.
The LG PCSQ Air Conditioning unit comes with a standard 1-year warranty, which can be extended with the purchase of an additional warranty plan.
It is recommended to clean the air filters in the LG CT Air Conditioning Ceiling Cassette at least once every two to four weeks, depending on the usage and the environment. If the unit is used in a dusty area or if there are pets in the home, the filters may require more frequent cleaning. To clean the filters, turn off the unit, remove the filters, gently wash them with warm, soapy water, and allow them to air dry before reinstalling. Replace the filters if they are damaged or excessively dirty. Regular cleaning and maintenance will ensure optimal air quality and efficient operation of the air conditioning unit.
To connect the LG CT Air Conditioning Ceiling Cassette to the Smart ThinQ App, first download the app on your smartphone and create an account. Ensure that your smartphone and the air conditioning unit are both connected to the same Wi-Fi network. Follow the in-app instructions to add a new device, select the air conditioning unit from the list of available devices, and complete the setup process. Once connected, you can use the app to control, monitor, and schedule the air conditioning unit remotely.
Yes, many LG CT Air Conditioning Ceiling Cassettes offer a heat pump function, providing both heating and cooling capabilities.
LG CT Air Conditioning Ceiling Cassettes feature inverter compressor technology, which allows them to consume less energy compared to traditional air conditioners. The units also have a high Seasonal Energy Efficiency Ratio (SEER), making them a cost-effective and environmentally friendly choice.
No, we don’t supply portable air conditioning units. This is because we believe they don’t provide value for money compared to installed systems. They have much lower energy efficiency levels, are expensive to run, can take up a lot of space and are much noisier. Most portable units also require a hose to be fed out through a window or door, which isn’t possible in some locations.
Although some air conditioning systems are best fitted when a building is being built, there are lots of types of unit and system that can be retrofitted. Once we’ve seen your property, we’ll be able to recommend the best units and system type for your home or business.
Air conditioning units use fluorinated gases as refrigerants – this means that any installation or work on them must be done by a professional with a valid F gas certification.
Air conditioning usually takes 1-2 days per system to install. However, it depends on the type and number of units you need, the kind of system you choose, and the building it’s installed in. When we give you a quote we’ll be able to give you a timeframe of how long your chosen air conditioning installation will take to install.
How often you should get your air conditioning cleaned or serviced depends on the type of system you have, how big it is and the type of building it’s in.
If you have air conditioning in your home, we’d suggest servicing it once a year to ensure that it stays in warranty. If you have a commercial installation, we’d recommend servicing it at least twice a year depending on the type of building it’s in.
When we install your air conditioning, we’ll advise you on how frequently to clean and service your air conditioning to keep it working safely and efficiently. We also offer a contract-free regular maintenance service if you’d like us to take care of your air conditioning maintenance.
It’s really important to look after your air conditioning system. Cleaning it will help to ensure that the air it filters and circulates is also clean, and servicing helps to keep your air conditioning working safely and efficiently. You may also find that you need to service your air conditioning to keep its warranty valid.
We have a range of qualifications and accreditations to show our skills and expertise in the air conditioning sector. All our engineers are REFCOM-accredited, which means that they can work with F gas refrigerants legally and safely. We also hold the SafeContractor health and safety accreditation and are members of the IOR (Institute of Refrigeration). 10 leading air conditioning manufacturers trust us to install, service and repair their high quality products.
Our expert service starts with a survey and consultation where we find out about your air conditioning needs. We’ll then provide you with quotes for the best products or service for you – all completely free. If you decide to use our service, our REFCOM-accredited engineers will do all necessary work to a high quality standard, and leave you with effective air conditioning that meets your needs.
Air conditioning can be a great way to protect the health of your household or employees. As well as heating and cooling, air conditioning filters your air, removing humidity, mould spores and dust that can cause respiratory problems. Its cooling facility can also help to reduce cases of dehydration and heat stroke.
Make sure you maintain your system and repair any faults as quickly as possible to keep your air conditioning working safely and effectively.
There are lots of different types of air conditioning unit available, so it can be hard to know which one to get. Different systems and units are best for different types of building and sizes of room. It also depends on where you want your air conditioning – some systems are designed to service one room only while others are best for entire floors or buildings. Our service includes a free site survey and consultation so we can recommend the best air conditioning units and systems for your home or business.
Air conditioning has a range of benefits to help you make your home or business an enjoyable and comfortable place to be. Use your air conditioning system to keep your property the right temperature all year round, clean your air and improve security. Take a look at our info on to find out more.
Air conditioning filters and distributes the air in a room or building to suit the people, furniture and equipment in them. Air conditioners can heat and cool air, as well as filtering it to remove humidity and pollutants like pollen and dust. Most modern air conditioning units have a range of features to help you benefit from your air conditioning in lots of different ways. Our service includes a free site survey and consultation so we can give you quotes for the best air conditioning system that suits your needs.